Hudson Valley Foot Associates
"As a former sales and marketing manager with more than two decades of experience (and as a practice administrator for another decade), I am well aware of the value of service that exceeds the expectations of the customer (or patient). That is why I thought it important enough to drop you a note regarding my recent experience with MedCorp.
When our surgically-based podiatry practice decided to upgrade a couple of ultrasound units, the GE Venue 40 Portable Ultrasound System from Medcorp was under careful consideration. I found working with you and your company to be straight-forward, seamless process with no surprises and competitive pricing. That said, one of my key considerations with any equipment purchase is the service I can expect to receive AFTER the sale. In the case of MedCorp I was not disappointed.
When one of the displays on the units was not functioning properly, we were quite pleased that MedCorp was quick to ship us a "loaner unit" while they repaired our Venue40. Just as important was the fact MedCorp kept us informed and was always responsive to our needs so that our patient flow would not be affected.
It has been a pleasure to work with MedCorp and I would not hesitate to recommend your company to other practices looking for ultrasound products. "